Baby on beach

More than pictures.  Memories.

The only way to recover data is getting the phone to work again, and that’s exactly what we do.    (While the manufacturer will tell you it’s impossible!)

These are more than pictures and videos.  These are memories of precious babies, summer vacations, and lost loved-ones.

Secret Sauce.

For iPhones, your memories are encrypted and stored on a memory chip soldered to the logic board.  The chip can’t simply be taken off and data extracted.  The only way to access the data is to make the logic board work again, well enough for the phone to decrypt the information.

My approach is to perform open-ended troubleshooting and micro-soldering to identify and correct faults on the logic board, bringing the damaged phone back to life just enough to provide a path to your data.

Once the phone can boot, I can extract the data and create a backup. Then I’ll take an extra step and sort through your backup for you so you have useful information — folders containing all your pictures and videos, notes, contacts, text messages, and voicemails. All of the data, and the backup, is delivered to you on a new usb drive.

After data recovery, you decide if you want your old phone back.  Depending on the damage, the phone itself may still be functional.

If your data isn’t recovered, then you don’t pay.  Period.

iPhone disassembled

How it works.

Start Repair Request.  Describe the history of your phone and what happened to it. Provide as much detail as possible to help me find the problem and get your data back.  You’ll receive a formal estimate via email within 1 business day.

Mail It InFollow the mail in instructions provided in your estimate email and send your device to us. We will match your device to your request and let you know that we received your device.

Wait For Results. When your data is recovered you’ll get the “great news!” email with details regarding how everything went. I’ll send an invoice you can pay online, and then your phone and drive will be shipped home with a tracking number.

Pricing

I know well the sharp regret of looking at a dead device and realizing that none of the information was backed up.  I want to help you, and I’ll treat your phone like my own.  I strive to keep prices at an affordable rate that families can afford as long as possible, and will always be available by phone every step of the way.

Standard Data Recovery
$225 – $600 (Depending on the phone model) with a No Data = No Fee guarantee.*
Average time in queue is 2 weeks.

Rush Data Recovery
$100 non-refundable Rush Fee
Plus standard recovery rate
Your phone will be looked at immediately

Data Extraction and Delivery
Data extraction and organization into useable folders with delivery on a USB drive (up to 128GB) included.

Data that requires a larger USB storage device available for additional cost.  Data delivery via iCloud backup available by request.